Last Updated: 2026

789bat Privacy Policy — How Your Information Is Kept Secure

This page clearly explains, in plain English, what information we collect when you register and play at 789bat, why we collect it, where it is stored, and who it may be shared with. Your privacy is a commitment we take seriously.

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On This Page
  • What Data Is Collected and Why
  • Where your data is stored and for how long
  • Data Sharing Policy with Third Parties
  • Cookie & Tracking Policy
  • Your Right to Delete Your Data
  • Children's Privacy Protection
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Data Protection Oversight

Core Pillars of Privacy Protection

How 789bat Keeps Your Information Safe

Encryption 🔐

Highest-Grade Encryption

All your personal data and financial transactions are encrypted using 256-bit SSL technology — the same standard used in the banking sector. Your information is secured before it even reaches 789bat's servers.

KYC Protection 🪪

Identity Documents Secured to the Highest Standard

Copies of NID or passport submitted for KYC verification are stored on a separate, secured server — not in 789bat's regular database. Only a limited number of authorized staff can access these documents.

Sale of Data Prohibited 🚫

Sale of Data is Strictly Prohibited

789bat will never sell your personal information to advertisers or marketing companies under any circumstances. Your name, phone number, and email are never used for any third party's commercial purposes.

Right to Data Deletion 🗑️

Your Right to Delete Your Data

After closing your account, you may request deletion of your data. All information will be permanently erased once the mandatory retention period required by regulatory authorities has expired.

Payment Privacy 💳

Separate Protection for Payment Information

Transaction data processed through bKash, Nagad, or Rocket is stored on each payment provider's own secure servers. 789bat only retains the transaction amount and status — not your full mobile number or banking details.

Marketing Preferences 📵

Easy Marketing Opt-Out

If you no longer wish to receive promotional emails or SMS from 789bat, you can opt out at any time from your settings. You will still receive important account-related messages.

Who This Policy Applies To

This Privacy Policy applies automatically whenever you access 789bat's website or mobile browser and use any of our services. Even if you don't have an account, the Cookie Policy takes effect the moment you visit the site. If you have any questions after reading this policy, feel free to contact support in Bangla.

1

What Information Is Collected

Information collected at registration

When creating an account with 789bat, you are required to provide your full name, date of birth, email address, mobile number, and district of residence. These details are mandatory for registration, as they are used to verify your identity.

Information collected during KYC verification

KYC is required to increase withdrawal limits or when winning large amounts. This typically involves a photo of your national ID, a selfie, and sometimes a screenshot of your bank or mobile banking account.

Usage data (automatic)
  • IP address and device type (mobile/desktop)
  • Browser and operating system information
  • Time spent on the site and pages visited
  • Betting & gaming activity records
  • Login time, date, and approximate location

Automatically collected data is used primarily for security monitoring and service improvement. It is not used to individually identify you.

2

Purpose of Data Use

789bat uses your information only for specific, defined purposes. It is never used beyond the purpose for which it was collected.

Data Type Purpose of Use Legal Basis
Name, Email, Phone Account Creation & Support Contractual Requirements
NID/Passport Identity Verification (KYC) Legal Obligations
Payment Information Deposit & Withdrawal Processing Contractual Requirements
Betting Activity Anti-Fraud & Responsible Gaming Legitimate Interest
Device & IP Information Security & Fraud Prevention Legitimate Interest
Email (with consent) Bonus & Promotional Messages Your Consent

789bat will never sell your data to advertisers. Promotional messages are sent by 789bat only — no other company receives any information about you.

3

Data Storage & Security

How Long Your Data Is Kept

All data is retained for as long as your account remains active. Even after account closure, certain information may be kept for up to 5 years as required by applicable regulations. Once that period expires, the data is permanently deleted.

How Your Information Is Kept Secure
  • All connections are secured via HTTPS and 256-bit SSL encryption
  • Database secured behind a dedicated firewall
  • Two-factor verification is required to access sensitive information
  • Regular security audits are conducted
  • 24/7 automated monitoring to detect suspicious access

In the event of a data breach, 789bat will notify affected members within 72 hours and take all necessary protective measures.

4

Data Sharing Policy with Third Parties

789bat shares data with specific third parties only in limited circumstances. The reason for each instance of sharing is clearly outlined below:

Service Providers

Payment processors (bKash, Nagad, Rocket), identity verification providers, and game providers receive only the limited data necessary to deliver their services. All are bound by confidentiality agreements with 789bat.

Regulatory Bodies & Legal Requirements

Disclosure of information may be legally required under court orders, regulatory investigations, or Anti-Money Laundering (AML) laws. In such cases, 789bat complies fully with its legal obligations.

What We Never Do
  • Selling data to advertisers or marketing companies
  • Sharing member lists with other gaming platforms
  • Sending personally identifiable data to social media or analytics companies
  • Use of your data for any commercial purpose without your consent
5

Cookie & Tracking Policy

789bat's website uses three types of cookies. A cookie consent notice is displayed the first time you visit the site.

Essential Cookies

Login session, language preference, and security-related cookies. The site cannot function properly without these, so they cannot be disabled.

Analytics Cookies

Anonymous usage data collected to understand which parts of the site are most used and where issues may occur. Your identity is not included.

Optional Cookies

Cookies used to show you personalized offers. You can turn these off at any time — it won't affect your account or any of our services.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may prevent you from logging in to the site.

6

Your Rights

789bat believes every member should have control over their own data. The following rights are yours, and you are free to exercise them at any time:

Right to Access Your Data

To find out what information 789bat holds about you, submit a request to support. A report will be sent to you within 30 days.

Right to Rectification

Contact support to correct any inaccurate or outdated information. Corrections related to KYC may require additional verification.

Right to Data Deletion

After closing your account, you may request that your data be deleted. All data will be permanently removed once the legally required retention period has ended.

Right to Restrict Processing

If you wish to restrict how your data is used — particularly for promotional purposes — you may submit a request at any time.

Right to Data Portability

You can request a copy of your account information and betting history in a machine-readable format.

7

Child Protection Policy

789bat strictly refrains from providing services to anyone under the age of 18. Age is verified at registration, and KYC may be requested if there is any doubt.

  • Date of birth is verified during registration
  • Accounts suspected of underage use are immediately suspended and investigated
  • No data from minors is collected or stored
  • If a parent or guardian has concerns, they can contact support — an investigation will be carried out

If you suspect a child or minor is using 789bat, please notify us immediately support@789bat.myto let us know.

8

Privacy Policy Update Policy

789bat may update this Privacy Policy as needed. Whenever significant changes are made, members will be notified via email or an in-account notification.

  • The date of any changes will be noted at the top of this page
  • 7 days' notice will be given before any significant changes
  • Continued use of 789bat after any changes constitutes acceptance of the updated policy
  • Previous versions of the policy can be sent by support upon request

789bat Privacy Policy: What You Need to Know in Plain Terms

Before creating an account on any online platform, the biggest question is always: "Will my information be safe?" At 789bat, the answer is yes — and this page gives you the full details to back that up. But a promise alone isn't enough; understanding how it works matters too.

A common question we hear is, "Does 789bat share my phone number with anyone?" The answer is no. 789bat never sells or rents your phone number, email, or personal identity information to any third party. If someone is spamming you using 789bat's name, that is not coming from us — please report it to support.

It's worth going into a bit more detail about payment privacy. When you make a deposit via bKash, that transaction is processed directly on bKash's servers. All 789bat receives is a confirmation along the lines of "transaction successful, amount ৳X" — not your full mobile number or PIN. This is exactly the benefit of proper payment gateway integration.

Many members have concerns about KYC — specifically, where does my NID photo go? KYC documents at 789bat are stored in a separate encrypted system, accessible only to specifically authorized staff, and every access is logged. If any employee views these documents without authorization, it is flagged in our internal audit. This approach mirrors how banks and insurance companies handle customer KYC data.

What happens to your data if you decide to leave? After your account is closed, certain information may be retained for up to 5 years as required by law — primarily due to AML (Anti-Money Laundering) regulations. Once that period ends, all data is permanently deleted. If you'd like to request deletion of your data after closing your account, you can submit a written request and we will fulfill it as quickly as legally possible.

Ultimately, 789bat's Privacy Policy was written for you — not for lawyers. We wanted to lay everything out in plain language, in Bangla, with no hidden clauses. If any part seems unclear, reach out to support in Bangla and we'll walk you through it. Because at 789bat, we believe transparency is the only way to earn trust.

Privacy-Related Contact

For any questions about this policy or requests related to your data support@789bat.myto write to us or contact us via live chat. Our Terms & Conditions and Responsible Gaming page as well.

Frequently Asked Questions

Inquiries related to customer support and day-to-day operations

789bat's support team is available 24/7, every day of the week — no days off. The fastest way to reach us is via Live Chat — look for the chat button in the bottom-right corner of any page on the site. Write in Bengali and you'll get a reply in Bengali, typically within 2–5 minutes. You can also contact us by email at support@789bat.my; on business days, responses usually arrive within 4–8 hours. For more complex matters — such as KYC verification or large withdrawals — email is the better option, as you can attach screenshots and supporting documents. For everyday issues, Live Chat is more than sufficient. The support team can assist with all questions related to payments, bonuses, and games. Please note that for security reasons, our team will never ask for your password or payment PIN — not in chat, not by email.

To claim the 789bat daily check-in bonus, simply log in to your account each day. After logging in, a pop-up or banner will appear with a check-in button — clicking it will instantly credit your bonus points or free spins. The more consecutive days you check in, the greater your rewards, with a special bonus unlocked after 7 days in a row. Missing a day will reset your streak back to day 1. Free spins must be used on specific slots games — the eligible games are listed in the bonus details. Winnings from free spins are generally subject to a 3x wagering requirement. To view the latest check-in bonus details, log in and visit the homepage or the Bonus Go to page.
A Safe & Trusted Platform

Your data is secure — join 789bat with complete peace of mind

You've read the Privacy Policy — now register and enjoy safe gaming with over 500,000 members across Bangladesh.

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