Play for Fun, Not for Addiction

789bat Responsible Gaming — The Complete Guide to Safe Gaming

789bat believes gaming should be a source of enjoyment — not problems. On this page, find all the responsible gaming tools, ways to check in with yourself, and how to get help if you need it.

All Tools Are Free
Takes effect immediately
What you'll find on this page
  • What Is Responsible Gaming and Why Does It Matter
  • Deposit Limit, Loss Limit & Session Timer
  • Cooling-Off & Self-Exclusion Rules
  • How to Recognise Problematic Gaming
  • Minor Protection Measures
  • Ways to Get Help
4
Safety tools are free
Instant
When the limit takes effect
18+
Minimum Age Requirement
24/7
Responsible Gaming Support

Responsible Gaming: The Key Points

Six things you need to know to stay safe on 789bat

Core Principles 🎯

Gaming Is for Fun

The core of responsible gaming at 789bat is this: gaming is entertainment, not a source of income. Play for fun, not in the hope of winning. Never play beyond your budget, and never chase losses by placing more bets.

Budget 💰

Set Your Budget First

Before you sit down to play on 789bat, decide how much BDT you're willing to spend. Once that amount is gone, stop — whether you're winning or losing. Sticking to a set budget is the simplest yet most effective rule in responsible gaming.

Time ⏱️

Stick to your time limits

Decide how long you'll play before you start, and stop when that time is up. Use 789bat's session timer — your account will automatically log out after the set period. Always put family and work ahead of gaming.

Pattern 📊

Understand Your Own Patterns

You can review your betting pattern in 789bat's account history. Check when you play the most and when you tend to lose — this information is for your own benefit. If you notice an unusual pattern, take a break.

Family 👨‍👩‍👧

Let Your Family Know

Let someone you trust in your family know about your gaming habits. If they say "Isn't that getting to be a bit much?" — that's not an attack, it's a heads-up. Someone close to you can often see things more clearly than you can yourself.

Help 🤝

Asking for help takes courage

If you feel like you are losing control of your gaming, asking for help is not a sign of weakness — it is the smartest thing you can do. 789bat's support team handles these matters with complete confidentiality.

789bat's Responsible Gaming Tools

All tools are free and take effect immediately — access them through your Account Settings

Deposit Limit

Set a maximum deposit limit on a daily, weekly, or monthly basis. Once the limit is reached, no further deposits can be made until the next period begins.

How to set it up: Account Settings → Responsible Gaming → Deposit Limit → Set your amount. Takes effect immediately. To increase the limit, a 24-hour waiting period applies.

Loss Limit

Decide in advance how much you can afford to lose within a set period before stopping. This protects you from emotionally driven decisions in high-pressure moments.

How to set it up: Account Settings → Responsible Gaming → Loss Limit → Set Your Amount and Duration. Once the limit is reached, your session will end automatically.

Cooling-Off Period

If you need a short break, activate a cooling-off period ranging from 24 hours up to 30 days. During this time, logging in will not be possible — no exceptions.

How to set it up: Account Settings → Responsible Gaming → Cooling-Off → Choose a duration. Your account unlocks automatically once the period ends.

Self-Exclusion

For a longer break, keep your account closed for anywhere from 3 months to permanently. During this period, 789bat will not send you any promotional messages either.

How to set it up: Contact the support team or go to Account Settings → Responsible Gaming → Self-Exclusion. The period can be extended, but not shortened.

Session Timer & Reminders

789bat runs a timer from the moment your session starts. After a set period (such as 1 or 2 hours), you'll receive a reminder — "You've been playing for X time. Would you like to take a break?" This can also be set to trigger an automatic logout.

How to set it up: Account Settings → Responsible Gaming → Session Timer → Choose Reminder or Auto-Logout.

Reality Check

At set intervals, 789bat displays a pop-up showing your total wins and losses along with your session duration. This helps you stay grounded in reality — particularly useful during longer sessions.

How to Activate: Account Settings → Responsible Gaming → Reality Check → Set your break frequency (every 30 minutes / 1 hour / 2 hours).

How to Recognise Problematic Gaming

If you notice any of the signs below in yourself, do not ignore them — use 789bat's responsible gaming tools or reach out for help.

Healthy Gaming
Playing Within Your Budget
Walking Away Easily After a Loss
Family and Work Come Before Gaming
Feeling Fine Even Without Gaming
Take a break whenever you like
No Need to Hide Your Gaming from Anyone
Warning Signs
The "Just a Little More" Mindset After Losing
Taking on debt to fund gaming
Hiding Your Play from Family
Restlessness When Unable to Play
Gaming That Affects Work or Sleep
Replaying Winnings Instead of Withdrawing

Self-Assessment

Answer the following questions honestly. If you answer "Yes" to more than three, consider taking a break or seeking support.

Did you play beyond your budget at any point last month?
Yes No Occasionally
Have you ever placed more bets trying to win back what you lost?
Yes No Sometimes
Has gaming caused you to miss work, studies, or time with family?
Yes No Occasionally
Have you ever been dishonest with family or friends about your gaming?
Yes No
Do you feel upset or restless when you are unable to play?
Yes No Occasionally

This is a preliminary self-assessment, not a medical diagnosis. If you answered "Yes" to more than three questions, please contact 789bat Support.

Step-by-Step Guide to Setting a Deposit Limit

  • 1
    Log in to 789bat

    Click on your profile icon in the top right corner, or Log In Here।

  • 2
    Go to Account Settings

    Select "Account Settings" from the profile menu.

  • 3
    Click on the "Responsible Gaming" section

    Look for the "Responsible Gaming" tab in your settings.

  • 4
    Choose the Tools That Work for You

    Deposit limit, loss limit, cooling-off, or self-exclusion — select whichever option suits your needs.

  • 5
    Set Your Amount and Duration

    Enter an amount that suits your means and choose a daily, weekly, or monthly period.

  • 6
    Confirm — Takes Effect Immediately

    The limit activates as soon as you click Confirm. Decreases take effect immediately; increases require a 24-hour wait.

If you run into any issues with the settings or can't find a tool, reach out via Live Chat — the support team will assist you right away.

The reality of responsible gaming

Responsible gaming at 789bat is not just a page or a policy name — it is our genuine commitment to every member. Online gaming is enjoyable, but it has a darker side — addiction — and that is something we believe in addressing honestly.

Online gaming is still relatively new in Bangladesh, and many people may be using this type of platform for the first time. That's why 789bat wants to be upfront from the start — the majority of players lose; that's simply how the math of gaming works. Those who come out ahead over the long run do so mainly by using strategy and discipline to keep their losses in check.

"After setting a deposit limit, I checked at the end of the month and had spent 40% less than the month before — but the fun of playing hadn't dropped one bit."

— Rashed Mahmud, Sylhet (Member for 1.5 Years)

Increasing your deposit limit on 789bat is not instant — there is a 24-hour waiting period. This delay is intentional. If someone acts on impulse and tries to raise their limit to chase a big loss, that 24-hour window gives them time to cool down and reconsider. This small design choice has made a real difference for many members.

Many people hesitate about self-exclusion — "What will others think if they find out?" In reality, it's entirely personal and confidential. No 789bat staff member will know, and there will be no mark on your profile. Only you will know that you made a good decision for yourself.

Protection for minors

Opening an account or playing on 789bat is strictly prohibited for anyone under 18. Parents and guardians need to stay aware.

  • Date of birth verification is mandatory at registration
  • KYC (NID) verification may be requested if there is any suspicion
  • Immediate Account Suspension on Suspicion of a Minor
  • Complaints from parents will be investigated
  • No minor's information is ever stored

If you suspect your child or a minor you know is using 789bat, act immediately support@789bat.myto let us know.

Advice for Parents

Open conversations about online gaming within the family are the best way to prevent problems. A few practical steps:

Keep an eye on your device usage

Periodically check browser history and app usage. Consider using parental control software.

Talk to Someone

Have a calm conversation with your child about the risks of online gaming. Explaining and educating is more effective than simply forbidding it.

Monitor your payments

Check your family's mobile banking accounts from time to time. If you notice any unusual transactions, ask about them.

Report

If you have any suspicion, contact 789bat Support. We will investigate and, if necessary, close the account.

Responsible Gaming in detail

789bat's responsible gaming policy wasn't written to meet a legal obligation — it comes from a genuine belief. Millions of people in Bangladesh enjoy online gaming for entertainment, and ensuring that experience never turns into a problem is a responsibility 789bat takes seriously.

There is a common misconception about gaming addiction — many people think it only affects those who are "weak." In reality, it can happen to anyone, at any age, in any profession. During stressful times in particular, people can start using gaming as an escape and gradually lose control without even realising it.

That's exactly why 789bat offers deposit limits, loss limits, and self-exclusion tools. Using them won't reduce your bonuses, won't leave any mark on your account, and no one else will know. It's simply you giving yourself a layer of protection — these tools are completely private.

Problems often develop gradually — a little more one day, a little more the next week, then a little more after that. That is why 789bat's Reality Check feature matters. Every hour, a pop-up appears showing you: "You have won / lost X BDT and have been playing for Y hours." Seeing these figures helps you stay aware of exactly where you stand.

789bat's Responsible Gaming support team is specially trained. Everything you discuss with them is completely confidential — no judgment, no criticism. Just help. If you feel like things are getting out of hand, simply type "I need help with Responsible Gaming" in live chat — they'll take it from there.

Finally, 789bat wants to be clear about one thing: treating gaming as a source of income is a mistake. Some people do win regularly, but on average, most players lose. That is not a flaw — it is simply the math behind casinos and betting. Responsible gaming means understanding that math and playing within your budget, purely for entertainment.

If You Need Help, You Do Not Have to Face It Alone

For any concerns about managing your gaming, contact 789bat support: support@789bat.my. Our Terms & Conditions and Privacy Policy This page also contains information on Responsible Gaming.

Frequently Asked Questions

Questions About Withdrawals & Profile Updates

To withdraw, log in to your account and click the "Withdraw" button. Select the payment method you used to deposit, enter the amount, and confirm. bKash and Nagad withdrawals are typically processed within 15–30 minutes. VIP members receive even faster processing. During off-peak hours or peak times, it may take slightly longer — generally up to 2 hours at most. Before withdrawing, make sure your KYC is complete and any bonus wagering requirements have been met — otherwise your withdrawal may be delayed. For large first-time withdrawals, additional verification may be required, which can take 4–24 hours. For any delays, contact live chat with your transaction ID to check the status.

Some personal account details can be updated directly through Account Settings — such as your address or communication preferences. However, changes to your name or mobile number require assistance from the support team, as these are KYC-linked details. Reach out via live chat or email at support@789bat.my. Typically, submitting a photo of your National ID along with a brief explanation is sufficient for verification and the update to be processed. For name changes, the details will be matched against your NID — so the name on your NID is what will be applied. For mobile number changes, an OTP will be sent to the new number for verification. The entire process is usually completed within 24 hours.
Safe and enjoyable gaming

Play Responsibly — 789bat Is Always Here for You

Join over 500,000 members from Bangladesh. Register, set your limits, and play safely.

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